Tecair was originally a silver recovery business known as Quantum Technical Services that dates back over 30 years. Silver was chemically recovered and recycled from old photo and x-ray film.
The company’s literal “Kodak” moment started in the 1990s when the world started going digital. Film was being used less and less so an air conditioning service was started to offset the deteriorating silver business.
By 2016 air conditioning and refrigeration made up the bulk of our revenue nationally but poor management nearly killed the business in early 2017. A defibrillator in the form of a few diehard loyal staff got its heart started again, but the company remained on the operating table until October 2017 when it was sold.
New management allowed the company to review our purpose and passion.
We are all passionate tradies. Our tradies will tell of a common ‘curiosity’ for all things mechanical. Our techs are the ones who tinkered with and fixed the lawn mower as a kid. They still enjoy the challenge and satisfaction of solving problems. It is our passion and what we are best known for.
Together we developed our values – “Own it, Save it, Tech it”. It’s on our work shirts as a reminder. We want to own your air conditioning and refrigeration problems, save the day when your equipment breaks and embrace our curiosity and thirst for learning by being tech-focused.
That’s our edge. Our people are the angel dust that our customers come back for. We have new IT systems, modern equipment and great customer service but our customers value who we are most of all.
We keep our customers’ doors open by keeping your people cool and/or their food safe. Whether a rapid response to a breakdown, changing filters as part of preventative maintenance or installing new equipment, it is all about keeping your doors open and ready for trade. That is the small part that we play in your organisation.
We are 100% focused on air conditioning and refrigeration which is why we changed our name to Tecair. Essentially focusing on our ‘technicians’ and the temperature control of ‘air’. We believe the name best encapsulates who we are as a company.
Our past is one of changing technology, upheaval, near death, finding ourselves and renewal. Our future, keeping the doors open for existing and new customers alike.